Last updated 2 November 2026
Redeeme runs loyalty programmes for shops and restaurants in Malaysia. It is operated by IE Digital Sdn. Bhd. (202301038331 (1532253-K)). This notice explains what personal data we keep when you collect points at a shop that uses Redeeme, why we keep it and what you can do about it, as required by the Personal Data Protection Act 2010.
What we collect
- Your phone number, which is your membership number.
- Your name, and if you give them, your birthday and email address.
- Your visits: which shop and outlet, the amount you spent, the points you earned and the rewards you redeemed.
- Whether you agreed to receive offers, and when.
- Basic technical data, such as a cookie that keeps you signed in on your phone.
Why we use it
- To run each shop's points, tiers and rewards, and to show you your balance and history.
- To check that it is really you before you redeem, and to stop fraud.
- To give the shop reports about its loyalty programme.
- To send you offers from a shop, only if you agreed to hear from that shop. You can stop at any time.
Who sees it
Each shop only sees its own members and their visits at that shop. A shop can't see where else you collect points. We don't sell your data. We use service providers to run Redeeme: Supabase (database, servers in Singapore) and Vercel (website hosting). Your data is stored outside Malaysia with these providers, under contracts that require them to protect it.
Inviting friends
Some shops let members invite friends. We never ask you for a friend's phone number: you share your own link, and your friend signs up and agrees for themselves. We record who invited whom so both of you get your rewards. You see your friend's first name and whether they have visited, nothing else. Your friend sees your first name on the invite, unless you choose to hide it.
How long we keep it
We keep your data while you are a member of at least one shop. If you delete your data, your name, phone number, email and birthday are removed straight away. Shops keep their sales and points records without your details, because they need them for their accounts.
Your choices
- See and correct your data: open My profile.
- Stop offers: tell the shop, or write to us.
- Delete your data: use "Delete my data" on My profile, ask the shop, or write to us.
Contact
IE Digital Sdn. Bhd. (202301038331 (1532253-K)), No. 4B, Jalan Diplomatik, Presint 15, 62050 Putrajaya, W.P. Putrajaya, Malaysia. Email iedigitalmarketingservices@gmail.com. We reply within 21 days.
If this notice changes, we will update the date at the top. If there is a conflict, the English version applies.
Dikemas kini 2 November 2026
Redeeme menguruskan program kesetiaan untuk kedai dan restoran di Malaysia, dan dikendalikan oleh IE Digital Sdn. Bhd. (202301038331 (1532253-K)). Notis ini menerangkan data peribadi yang kami simpan apabila anda mengumpul mata di kedai yang menggunakan Redeeme, sebab kami menyimpannya dan pilihan anda, seperti yang dikehendaki oleh Akta Perlindungan Data Peribadi 2010.
Data yang kami kumpul
- Nombor telefon anda, iaitu nombor keahlian anda.
- Nama anda, dan jika diberikan, tarikh lahir dan alamat e-mel anda.
- Lawatan anda: kedai dan cawangan, jumlah perbelanjaan, mata yang diperoleh dan ganjaran yang ditebus.
- Sama ada anda bersetuju menerima tawaran, dan bila.
- Data teknikal asas, seperti kuki yang memastikan anda kekal log masuk di telefon anda.
Tujuan kami menggunakannya
- Untuk menguruskan mata, tahap dan ganjaran setiap kedai, serta menunjukkan baki dan sejarah anda.
- Untuk memastikan ia benar-benar anda sebelum menebus ganjaran, dan untuk mencegah penipuan.
- Untuk memberi laporan program kesetiaan kepada kedai.
- Untuk menghantar tawaran daripada kedai, hanya jika anda bersetuju. Anda boleh berhenti pada bila-bila masa.
Siapa yang boleh melihatnya
Setiap kedai hanya melihat ahli dan lawatan di kedai itu sendiri. Kedai tidak dapat melihat di mana lagi anda mengumpul mata. Kami tidak menjual data anda. Kami menggunakan pembekal perkhidmatan: Supabase (pangkalan data, pelayan di Singapura) dan Vercel (hos laman web). Data anda disimpan di luar Malaysia oleh pembekal ini, di bawah kontrak yang mewajibkan mereka melindunginya.
Menjemput rakan
Sesetengah kedai membenarkan ahli menjemput rakan. Kami tidak akan meminta nombor telefon rakan anda: anda berkongsi pautan anda sendiri, dan rakan anda mendaftar serta bersetuju sendiri. Kami merekod siapa menjemput siapa supaya kedua-dua anda menerima ganjaran. Anda hanya melihat nama pertama rakan anda dan sama ada mereka sudah berkunjung. Rakan anda melihat nama pertama anda pada jemputan, kecuali anda memilih untuk menyembunyikannya.
Tempoh simpanan
Kami menyimpan data anda selagi anda ahli sekurang-kurangnya satu kedai. Jika anda memadam data anda, nama, nombor telefon, e-mel dan tarikh lahir anda dipadam serta-merta. Kedai menyimpan rekod jualan dan mata tanpa butiran anda, kerana ia diperlukan untuk akaun mereka.
Pilihan anda
- Lihat dan betulkan data anda: buka My profile.
- Berhenti menerima tawaran: beritahu kedai, atau tulis kepada kami.
- Padam data anda: gunakan "Delete my data" di My profile, minta kedai, atau tulis kepada kami.
Hubungi kami
IE Digital Sdn. Bhd. (202301038331 (1532253-K)), No. 4B, Jalan Diplomatik, Presint 15, 62050 Putrajaya, W.P. Putrajaya, Malaysia. E-mel iedigitalmarketingservices@gmail.com. Kami akan membalas dalam masa 21 hari.