Terms for members

Last updated 2 November 2026

These terms apply when you collect or use points at a shop that uses Redeeme, which is operated by IE Digital Sdn. Bhd. (202301038331 (1532253-K)). By joining a shop's rewards, you agree to them.

Points and rewards

Each shop runs its own programme. It decides how many points you earn, what rewards it offers and what they cost, and it can change these.
Points have no cash value, can't be sold or transferred, and can only be used at the shop that gave them.
Rewards depend on availability at the outlet. Some rewards have limits, or are only for certain tiers.
A redemption code lasts 10 minutes. Show it to the cashier before it runs out.
If a shop closes its programme, its points end with it. We will ask shops to give members fair notice.

Inviting friends

Invite gifts are for people who are new to that shop. Your friend's gift is added at their first purchase of the shop's minimum bill.
Your reward is held for a few days after your friend's purchase, and is cancelled if that purchase is undone. Shops can set a monthly limit.
A shop can cancel invite rewards it believes are abusive, for example inviting yourself with another number.

Your account

Your phone number is your membership. Keep your phone to yourself, and sign out on shared phones.
A shop can correct points that were added by mistake, and can remove points gained by fraud or misuse.
You can delete your data at any time from My profile. Your points are lost when you do.

Our responsibility

We work to keep Redeeme running and your points correct, but we can't promise it will never be unavailable. Questions about a reward or a missing visit are best taken to the shop first. Read our privacy notice for how we handle your data. These terms are governed by the laws of Malaysia.

Contact

IE Digital Sdn. Bhd. (202301038331 (1532253-K)), No. 4B, Jalan Diplomatik, Presint 15, 62050 Putrajaya, W.P. Putrajaya, Malaysia. Email iedigitalmarketingservices@gmail.com.

Terma untuk ahli

Dikemas kini 2 November 2026

Terma ini terpakai apabila anda mengumpul atau menggunakan mata di kedai yang menggunakan Redeeme, yang dikendalikan oleh IE Digital Sdn. Bhd. (202301038331 (1532253-K)). Dengan menyertai ganjaran sesebuah kedai, anda bersetuju dengannya.

Mata dan ganjaran

Setiap kedai menguruskan program sendiri. Kedai menentukan mata yang diperoleh, ganjaran yang ditawarkan dan harganya, dan boleh mengubahnya.
Mata tiada nilai tunai, tidak boleh dijual atau dipindah, dan hanya boleh digunakan di kedai yang memberikannya.
Ganjaran bergantung pada stok di cawangan. Sesetengah ganjaran ada had, atau hanya untuk tahap tertentu.
Kod tebusan sah selama 10 minit. Tunjukkan kepada juruwang sebelum tamat tempoh.
Jika kedai menamatkan programnya, mata di kedai itu turut tamat. Kami akan meminta kedai memberi notis yang munasabah kepada ahli.

Menjemput rakan

Hadiah jemputan hanya untuk ahli baharu kedai itu. Hadiah rakan anda ditambah semasa pembelian pertama mereka yang mencapai bil minimum kedai.
Ganjaran anda ditahan beberapa hari selepas pembelian rakan anda, dan dibatalkan jika pembelian itu dibatalkan. Kedai boleh menetapkan had bulanan.
Kedai boleh membatalkan ganjaran jemputan yang disyaki disalah guna, contohnya menjemput diri sendiri dengan nombor lain.

Akaun anda

Nombor telefon anda ialah keahlian anda. Jaga telefon anda, dan log keluar di telefon yang dikongsi.
Kedai boleh membetulkan mata yang ditambah secara silap, dan membuang mata yang diperoleh melalui penipuan atau salah guna.
Anda boleh memadam data anda pada bila-bila masa di My profile. Mata anda akan hilang.

Tanggungjawab kami

Kami berusaha memastikan Redeeme sentiasa berfungsi dan mata anda tepat, tetapi tidak dapat menjamin ia tidak akan terganggu. Pertanyaan tentang ganjaran atau lawatan yang tidak direkod sebaiknya dibawa kepada kedai dahulu. Terma ini tertakluk kepada undang-undang Malaysia.

Hubungi kami

IE Digital Sdn. Bhd. (202301038331 (1532253-K)), No. 4B, Jalan Diplomatik, Presint 15, 62050 Putrajaya, W.P. Putrajaya, Malaysia. E-mel iedigitalmarketingservices@gmail.com.